News

Joint Service Venture With Liquid Handling Equipment, Our American Channel Partners and HMD Kontro

Based in Charlotte, USA, Liquid Handling Equipment, Inc. has been meeting the demands of industry’s fluid handling needs for over three decades. As a solutions-driven provider, LHE set themselves apart by their immediate service, knowledgeable people, quality equipment from top manufacturers such as HMD Kontro, and custom-engineered / fabricated systems and equipment.

Featured Channel Partner - LHE

LHE provides engineering and maintenance services that ease workloads and eliminate costly setbacks, affording customers the advantages of custom solutions and service without the need for in-house personnel.

Liquid Handling Equipment has been working with HMD Kontro for approximately 30 years. They originally started stocking GT, GSA and CS pumps. As the inventory and stock continued to grow they moved into a new facility in 1996 allowing them more office and warehouse space. Then again in 2019, LHE completed a new extension to give them 14,000 sq. ft. of shop and a much larger warehouse. This also gives more capabilities for assemblies, repairs and testing. LHE’s inventory has now grown from the initial inventory of approximately $10,000 in the 90’s to $1.8M today.

The Stock Depot began officially in 2008. The goal was to ship pumps and parts same day or next day in the Americas to all the HMD Kontro Channel Partners. Early on LHE’s philosophy included a culture with a high sense of urgency, a commitment to HMD Kontro and a passion for the product. Working with them, our loyalty to the Channel Partners is unwavering to get product to the customers quickly.

Many end users have been won over with this service. It has definitely been a joint service venture with HMD Kontro, the American Channel Partners and Liquid Handling Equipment. It requires dedicated personnel at HMD Kontro and LHE to make this programme successful.

Said Neal Mann of LHE: “Both companies are fortunate to have great people. We have developed many friendships and long-standing relationships. These have helped us through the good and bad times. I look forward to another 30-years growing the HMD Kontro products in the Americas.”

Channel Partner Focus – UK: AVTPUMP

AVTPUMP - Channel Partner

AVTPUMP was formed in 1997 and has been a Tier 1 Channel Partner for HMD Kontro and Sundyne for over a decade now. The Company specialises in rotating equipment management, site services, training, supply and repair for a wide range of industry sectors including:

  • Pharmaceutical
  • Chemical
  • Power Generation
  • Food & Beverage
  • Paper & Pulp
  • Water & Waste
  • General Industry

AVTPUMP offers high-quality, local facilities across the UK for new pump specification and supply, pump repairs, pump upgrades, and technical support. All major designs of pump are supported.  However, their specialism for Sealless equipment is key to the relationship with HMD Kontro.

AVTPUMP are not limited in the pumps that can be repaired or restricted by those relationships in place, ensuring they are uniquely independent offering the right pump for the duty every time where the HMD Kontro and ANSIMAG pumps are real problem solvers and meet the reliability focussed needs of the end-user customers.

The Company’s fully trained engineers and technical support staff are on hand 24 hours a day, 365 days a year, ensuring availability, whenever the need arises, to support processes and to ensure that pumps always perform.  A large stock holding of both HMD Kontro and ANSIMAG pumps enables them to be flexible and dynamic in support of customers to provide a quick response.  The extensive spares holding pushes this further with regular cases of repairs in under 24 hours and stock being shipped same day to support on-site requirements.

 

 

The AVPUMP team provide extensive training for both customers and their own apprentice scheme.  One of the apprentices, Liam, can be seen in this video passing his GT pump assessment.

Tony Gales, Managing Director of AVTPUMP, said: “The partnership between AVTPUMP and HMD Kontro has been a long and successful one bringing the highest OEM quality pump products to end-users with the local support needed to ensure the levels of service we expect of ourselves as a team and as required by the industry.”